> ## Documentation Index
> Fetch the complete documentation index at: https://help.stiddle.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why are some metrics not showing data within my analytics dashboard?

> Troubleshoot missing or blank metrics so widgets display live data again.

If a widget shows `—` or `No data available`, work through the checks below.

## 1. Confirm data sources are connected

* Visit **Settings → Integrations** and ensure each connector shows **Synced**.
* Re-authenticate any platform with an expired token.
* For commerce/CRM data, verify the last successful sync time matches your expectations.

## 2. Check filters and date ranges

* Tight filters (e.g., campaign + device + geo) might exclude all results.
* Make sure the selected date range actually contains activity.
* Remove conflicting dashboard and widget-level filters to test.

## 3. Validate metric availability

* Some metrics only exist for certain channels (e.g., `Adds to Cart` requires an ecommerce source).
* Stiddle attributed metrics need at least one tracked conversion to populate.
* Custom metrics must be mapped to the workspace before they appear.

## 4. Inspect attribution settings

* If you recently changed the attribution model, historical data needs time to recalc.
* Offline conversions may be waiting for identity matches—check **Attribution Logs** for pending events.

## 5. Contact Support

Provide the dashboard name, widget title, metric name, and timeframe to [hello@stiddle.com](mailto:hello@stiddle.com). Include screenshots or request IDs from the widget’s error banner if available.