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A Shopify store can only be connected to one Stiddle workspace at a time. This limitation protects data integrity and keeps attribution clean. In rare cases Stiddle can adopt multiple stores in a single worspace. For this, please contact support.

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Why the restriction exists

  • Duplicate orders – Connecting the same store twice would import every order twice, inflating revenue metrics.
  • Attribution conflicts – Stiddle would not know which workspace should own conversions, leading to inconsistent reporting.
  • API limits – Shopify webhooks and API calls are rate limited; splitting them across workspaces could delay syncs.

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Alternatives

  1. Use workspaces for teams, not stores – Invite collaborators to the workspace that already owns the store and use permissions/labels to separate responsibilities.
  2. Share data externally – Export dashboards or use the API to send Shopify data to another BI tool.
  3. Clone data manually – If you truly need two environments (e.g., testing vs. production), export orders from one workspace and import them via CSV to the other—just avoid connecting the live store twice.

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Need to move the store?

  1. Disconnect the store from the current workspace (Settings → Connector → Shopify → Disconnect).
  2. Connect it in the new workspace using the standard Shopify flow.
  3. If you want to preserve historical data, request a data transfer from Support before disconnecting.