Data collection layers
- Stiddle Pixel / IRIS tag – captures device/browser signals, UTM parameters, and on-site events in real time.
- Server-side + API events – Shopify, WooCommerce, Salesforce, and custom APIs send orders, leads, and lifecycle updates.
- Ad platform metadata – synced daily to enrich profiles with campaign, ad set, and creative context.
Identity graph logic
- Deterministic matching – email, phone, and customer IDs instantly link events to existing profiles.
- Probabilistic hints – device fingerprint, IP, and behavioral patterns power session stitching even before a person signs in.
- Confidence tiers – Stiddle labels each match (strong, medium, low). Only strong matches trigger auto-merges; medium matches stay as hints until confirmed.
Visitor-to-profile journey
- Anonymous visitor clicked an ad with UTMs.
- Pixel creates an anonymous profile with IRIS data.
- Visitor fills a form—email connects the anonymous timeline to a known contact.
- Future purchases, emails, and ad clicks land on that same profile, giving you a full journey.
Privacy & compliance
- Respect Do Not Track headers and regional consent rules.
- Store all identifiers in your geographic data region as defined per workspace.
- Allow customers to request deletion; removing a profile also purges fingerprint data.
How to monitor identity health
- Check Profiles for stats on tracked visitors vs. identified profiles.
- Use the Merge Modal to ensure matches look accurate.