Requirements
- Meta Business Manager admin access.
- Stiddle user with Manage connector permission.
Connect the account
- Go to Settings → Connectors → Facebook Ads.
- Click Connect account and log in to Facebook.
- Grant Stiddle access to the ad accounts, pages, and permissions requested (Ads Management, Business Management, etc.).
- Back in Stiddle, select the ad accounts you want to sync and click Save.
What syncs
- Campaign → Ad Set → Ad hierarchy, statuses, budgets, and delivery metrics.
- Original metrics (Spend, Impressions, Clicks) every 15 minutes.
- Creative previews and tracking parameters for quick QA.
Optional: pixel + conversion API
Connecting Facebook Ads doesn’t automatically install the Stiddle Pixel. Use Settings → Pixel to deploy the pixel or server-side integration for full attribution.Troubleshooting
| Issue | Resolution |
|---|---|
| Account missing from dropdown | Ensure your Facebook profile has at least advertiser access and that the account is not disabled. |
| Data stops syncing | Re-authenticate the integration if you receive a “Token expired” email. |
| Unable to edit campaign status | Confirm the connector was authorized with ads_management scope; reconnect if it was limited. |